Terms & Conditions
Carl Mason P.I. LLC (Mason) is a licensed Private Investigation Agency in Tennessee (2439), Florida (A 3400265), and Indiana (PI22400032), where most data collection, analysis, and report writing is performed. On-location services and travel are available in select states where Mason holds licenses, state-recognized/reciprocity licenses, and where no license is required, including Alabama, Arkansas, California, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, Tennessee, and Virginia. Mason may use state-licensed private investigators where required.
Client (you) is hiring Carl Mason P.I. LLC, a private investigation agency, to perform nationwide investigation services on persons and/or businesses that Client has a legally permissible reason to investigate. Client certifies in writing (or email) that they have a documented, legally permissible purpose for the requested investigation, in compliance with all applicable federal and state laws, including but not limited to the FCRA and GLBA. Client agrees to provide evidence of such purpose upon request. Mason reserves the right to refuse or terminate services if the permissible purpose cannot be verified.
Client agrees to pay a retainer for services prior to starting any work. For select law firms and business clients with previous case assignments, terms may be established by email with Mason. Invoices are considered late after 30 days of issuance. Interest will accrue at the rate of one percent (1%) per month on any past due balance. During an investigation, Client may cancel services with notice in writing and confirmation of receipt by Mason, and Client will be responsible for any fixed-fee services, billable time, and expenses incurred. In the event of termination or cancellation, the provisions of these Terms and Conditions of Service and of any related agreement between Mason and Client shall remain binding upon Client.
Client agrees and understands that Mason is reporting based on the best information available that comes from reliable sources including both public and privately permitted by 3rd party, government information, data, stats and legal methods. Reports are remarkably correct and proven reliable in most cases, but the report might be refutable by opposition or inconclusive in unique circumstances. As such, there is no warranty of completeness or accuracy of the information in the report provided to Client.
Both parties agree to maintain the confidentiality of all information exchanged, including reports, data, and investigative methods. Client shall not disclose, copy, or use any deliverables except for the intended purpose without Mason’s written consent. This obligation survives termination. Breaches may result in legal action, including injunctions and damages. Mason will use reasonable measures to secure data in compliance with applicable privacy laws. Client acknowledges that no system is infallible and waives claims for data breaches unless due to Mason’s gross negligence. Client must notify Mason immediately of any suspected unauthorized access.
Requests for financial and credit information, including money and investment account information, and particularly information pertaining to individuals, may be subject to federal and state privacy and other laws. This includes the Fair Credit Reporting Act, 15 U.S.C. sections 1681 et seq., and the Graham-Leach-Bliley Act, 15 U.S.C. sections 6801 et seq., 6821 et seq. Such laws generally require that any requests for such information be genuine and provided to persons having a documented legally permissible purpose for the information. Visit www.ftc.gov and/or consult your legal advisor to verify whether such laws apply and, if so, how. Mason is not a Credit Reporting Agency. Mason is not a collection agency.
To the fullest extent permitted by law, Mason’s liability arising from these services shall be limited to the fees actually paid by Client for the related investigation. Mason shall not be liable for any indirect, consequential, incidental, or punitive damages. Nothing herein limits liability for gross negligence or intentional misconduct.
These Terms are governed by the laws of the State of Tennessee, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Davidson County, Tennessee.